Abstract from website: "Discusses empowerment in terms of common misunderstandings. Everybody talks about empowerment these days and many company leaders claim to be practising it, but there are a great number of managers--and employees--who do not really understand what empowerment involves. As a result, many problems have arisen as confusion over decision-making authority and access to information reigns supreme. Lays out in a straightforward manner what empowerment is, common misconceptions around it, and a process for increasing the chances that employees will be successfully empowered."
Empowerment: what it is and what it is not