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Registered Nurses, Telehealth, Sykes Assistance Services Corporation

Sykes Assistance Services Corporation (SASC) is Canada’s leading provider of contact centre based Telehealth services, covering over 18 million lives with more than 400 professional nurses.

Registered Nurses – Personnel infirmières immatriculées
Full-Time or Part-Time (from 22.5 hours to 40 hours per week)

Our nurses and support staff are committed to excellence and quality health care through the provision of Telephone Triage and Health Information programs to both the private and public sectors. These services are available 24 hours a day, 7 days a week. Our programs incorporate accessible, practical and medically validated health information and symptom triage to support individuals and families and to help them make informed decisions about their healthcare.

Job Responsibilities:

Registered Nurses respond to callers by assessing their needs offering appropriate clinical options, identifying health care and community resources and providing information to assist the patient in choosing appropriate intervention for their health situation.

Job Requirements:

This position is ideal for nurses who can consistently use a therapeutic relationship as basis for providing health teaching to callers as well as sharing knowledge with co-workers. Nurses must be registered and in good standing with the licensing body in their jurisdiction and have a minimum 3 years clinical nursing experience including 1 year in an acute care setting. Basic computer and typing skills are essential.

Success Profile for this position:

Ability to communicate with patients in English and French (for bilingual positions)
Ability to work without others’ approval
Attention to detail
Focus on practical considerations
Measured, thoughtful approach
Results oriented
Rapid and responsive approach
Readiness to cooperate with others
Readiness to trust and respect others
Subtlety and sensitivity
Compensation & Benefits:

We offer full and part time positions with competitive pay including language (French and English), shift and education premiums. Nurses will benefit from working in a safe and healthy work environment managed by nurses with opportunities for professional development and advancement. Nurses receive a competitive benefits package including medical, dental and vision care health coverage, life insurance, complementary roadside assistance for the employee and family, educational reimbursement and RRSP matching.

To apply visit our website,

If you have any questions about this position or need assistance with your online application, please email

Helping People Make Health Decisions
Moncton | Toronto | London | North Bay | Sudbury | Ottawa

SYKES Assistance Services Corporation is an equal opportunity employer.