A more recent article addressing the health literacy question from a health promoting perspective.
This resource is praised by its intended non-designers for its lively, attractive and easy-to-apply guidelines.
This resource is often called the "bible" for health literacy and patient education professionals, and covers in detail both the issues and approaches that their research has found for addressing the diverse needs of patients.
II Applying plain writing principles
III Applying health literacy and plain language to the broader context: the 5 C's
-- written by Michelle Black, President, Simply Read Writing Service,
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