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Bilingual Family Support/Public Education Coordinator (French/English), Alzheimer Society of Durham Region

Whitby, Ontario
Deadline December 15, 2017

Status:    Full Time

Position Summary: Working as a member of the Family Support and Public Education teams, the Family Support/Public Education Coordinator (“the Coordinator”) is responsible for the effective and timely planning, delivery and evaluation of Family Support and Public Education programming to Francophones living with Alzheimer’s disease or a related dementia, their care partners and families.


Family Support:

  • Liaises and collaborates with community partners and medical professionals in accordance with First Link referral initiatives
  • Supports client intake as first responder to self - directed calls from the francophone community, gathering relevant information needed to assess and help identify support services needed for Family Caregivers and Persons with Dementia
  • Provides information and referral as appropriate and establishes follow up support in the form of home, office appointments or support groups as required
  • Facilitates French language support group(s)
  • Maintains case documentation and statistical data in accordance with policy requirements and shared agreements

Public Education

  • Assists in the coordination, design, delivery and evaluation of public education and awareness events to the francophone community, including persons with dementia, family and the general public using a wide array of delivery methods including, but not limited to, presentations, forums, consultations, dementia simulations, and web based e-learning.
  • Coordinates and executes the delivery of dementia friendly community initiatives and training programs
  • Assists with the collection of statistical data
  • Assists with the recruitment, training & supervision of public education volunteers who may assist with programming in the francophone community
  • Acts as resource for inquiries from the general public and for the Society regarding programs and services
  • Maintain a current knowledge of Alzheimer’s disease, related dementias and current resources available to the francophone community


  • Participates in internal staff meetings as scheduled
  • Represents the society on community committees as assigned
  • Other duties as assigned related to the family support, public education and awareness activities


  • Post-secondary degree/diploma in health, social work, community development or social services
  • Excellent verbal, written and communication skills in both French and English (language competency testing will be conducted)
  • Minimum of 2 years’ experience working with persons with dementia and their care partners and older adults
  • Minimum of 1 years’ experience in the delivery of education & training to adults
  • Comprehensive knowledge of Alzheimer’s Disease and other related dementias
  • Specific training in dementia studies is considered an asset
  • Demonstrated experience in group facilitation & presentations
  • Experience working in a non-profit organization preferred
  • Excellent organization, planning and time management skills
  • Demonstrated experience in working as part of a team
  • Ability to work some evenings and weekends, as required
  • Valid Ontario Driver’s License with daily access to a vehicle
  • Computer literacy with proficiency in Windows and Microsoft Office
  • Criminal Record Check including vulnerable sector search required

Application Deadline:  Friday, December 15th 2017

Submit Applications quoting “FLS” to

Letter of Application, to accompany résumé, should be submitted in English & French.

Salary expectations should be stated in cover letter.

No phone calls please. Only those selected for an interview will be contacted.