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Community Oral Health Outreach Worker, Toronto Public Health

Toronto, Ontario
Deadline September 22, 2017

Job ID # 2281336 X
Division: Public Health
Section: Dental and Oral Health Services
Work Location: To Be Determined
Job Stream: Health

Job Type: Part-time, Part-Time
Salary/Rate: $28.86 - $31.66 / Hour
Hours of Work (bi-weekly): 70.00

Affiliation: L79 Unit B PT
Number of Positions Open: 5
Posting Date: 08-Sep-2017
Closing Date: 22-Sep-2017

Job Description

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as Community Oral Health Outreach Worker within our Toronto Public Health Division.
Note to Current City of Toronto Local 79 Part-Time Employees:  If you are a current City of Toronto Local 79 part-time employee, you must indicate that you are a "Current Part-time employee" in the "Custom Information" section of your on-line application form, and provide your "Employee Number" in order to be considered for this job opportunity.
Major Responsibilities:

Reporting to the Dental Supervisor, this employee will be responsible for connecting with staff from other community-based organizations and working with staff from other Toronto Public health programs (e.g. the Peer Nutrition Program (PNP), Community Nutrition Assistants, Healthy Babies Healthy Children etc.) and staff from other community organisations. The aim of this program is to conduct community outreach, and deliver health promotion on a variety of oral health issues including early childhood tooth decay and seniors' oral health care. The audience includes parents and caregivers of children less than 7 years of age, participants of other Toronto Public Health programs, seniors groups and the general public.
Other duties would include:

  • Actively identify and outreach to target populations with special emphasis on high-risk, and marginalised segments of the society
  • Spread awareness regarding the importance of oral hygiene, Early Childhood Tooth Decay (ECTD), nursing bottle caries, senior's oral health care issues (e.g. diabetes and your health, how does poor oral health affect your overall health)
  • Disseminate information about various stages of dental diseases and their consequences
  • Lead, and facilitate discussion on the importance of healthy eating and nutrition on dental health to the public (parents, caregivers and senior groups)
  • Provide information on the importance of healthy teeth and their relationship/effect on healthy eating, good nutrition, and on growth and development
  • Increase awareness about the Toronto Public Health Dental program and other relevant programs
  • Plan and deliver assigned information sessions to parents, caregivers and seniors
  • Provide in-services/information to the staff of partner agencies
  • Facilitate group discussions, engage the audience on dental issues and their relationship to healthy eating and nutrition in a variety of different languages
  • Collect information and prepare educational materials in support of educational efforts
  • Maintain current knowledge of community services, resources, policies, programs, procedures and issues affecting client population
  • Develop and nurture neighbourhood connections and recognition within catchment area served using community development principles
  • Act as a liaison to facilitate referrals and access to other relevant TPH, City and community services to enhance health of client groups
  • Liaise with cultural mediators especially for new comers in order to facilitate integration with social and health care services in Canada
  • Prepare and deliver culturally appropriate presentations along with other health professionals, to ethno-cultural agencies and interested groups. Engage with knowledgeable cultural leaders in the target communities to identify cultural practices relevant to oral health matters
  • Schedule workshops and provide training sessions
  • Collaborate with local agencies to promote oral health care within ethno-racial/cultural communities
  • Collect and compile statistical information. Complete and maintain records of contacts, outreach activities and group sessions
  • Review program activities and group interactions with the dental manager
  • Refer program participants to Public Health Dental Clinics, Public Health Nurses, Public Health Dieticians and other professionals as needed
  • Attend and participate in team, regional meetings and other meetings as necessary 

Key Qualifications:
Your application must describe your qualifications as they relate to:

  • Peer educator experience and training in a community setting to conduct health promotion among parents and caregivers.
  • Experience in the facilitation of group discussions.
  • Experience working in various communities in a culturally appropriate outreach capacity.
  • Fluency in any one of the following languages: Arabic, Hungarian, French,  Ojibway, Somali, Vietnamese is required.
  • Possession of a valid Class "G" Ontario Driver's License and access to a vehicle.
  • You must also have:
  • Ability to work flexible hours to meet the needs of the community, including evenings and weekends.
  • Ability to plan, organize and problem solve.
  • Able to transport presentation equipment and supplies to various locations in the community.
  • Knowledge of dental health issues.
  • Computer skills, including email, MS Word, Power Point and Excel are assets
  • Good oral and written communication skills and excellent interpersonal skills.

List of Work Locations:
5100 Yonge Street; 12 Flemington Road; 1651 Keele Street; 8 Taber Road; 2398 Yonge Street; 160 Borough Drive; 2660 Eglinton Avenue East; 791 Queen Street East; 235 Danforth Avenue; 277 Victoria Street; 340 College Street; 2340 Dundas Street West; 95 Lavinia Avenue; 399 The West Mall; 185 Fifth Street; 5 Fairview Mall Drive; 1229 Queen Street West; 179 Gerrard Street East; 27 Tapscott Road; 1541 Jane Street; 80 Bond Street; Mobile Van
Apply online:

We thank all applicants and advise that only those selected for further consideration will be contacted.
Communication:  Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.
Accommodation:  The City of Toronto is committed to fostering a positive and progressive workforce reflecting the citizens we serve. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy ( You can request for accommodation related to the protected grounds at any stage of the City's hiring process, i.e., application, screening, assessment and placement.

If you are an individual with a disability and you need accommodation in applying for this position, please email us at, quoting the job ID #2281336 and the job classification title.

If you are invited to participate in the assessment process, we ask that you provide your accommodation needs in advance at that time. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.