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Evaluation Associate, Diabetes Canada

Toronto, Ontario
No deadline noted

Diabetes Canada is making the invisible epidemic of diabetes visible and urgent. Eleven million Canadians have diabetes or prediabetes. Now is the time to End Diabetes - its health impacts as well as the blame, shame and misinformation associated with it. Diabetes Canada partners with Canadians to End Diabetes through education and support services, resources for health-care professionals, advocacy to governments, schools and workplaces, and, funding research to improve treatments and find a cure. To learn more about Diabetes Canada and our mandate please visit

Working at Diabetes Canada offers our employees an opportunity to make a difference. Every day, Diabetes Canada has a direct impact on improving the lives of Canadians affected by diabetes. Our vision is ‘a world free of the effects of diabetes’.

A career at Diabetes Canada provides meaningful work and, positive work-life balance. Employees are supported to perform at their best, contribute to their communities and, focus on cultivating strong relationships with health care providers, people affected by diabetes and members of the diabetes community.

Diabetes Canada employs over 800 people and, is supported by more than 42,000 volunteers. Our mission is to ‘lead the fight against diabetes by helping people with diabetes live healthy lives while we work to find a cure’.

About the Evaluation Associate Role (12-month renewable contract):

Reporting to the Director, Education and Customer Insight, the Evaluation Associate is responsible for collaborating on, and coordinating standardized program evaluation approaches as a part of Diabetes Canada’s commitment to evaluate and use data to improve healthcare professional and patient education content and programs. The position will increase the organization’s capacity for quantitative and qualitative evaluation plus surveillance, ensuring that healthcare provider and patient needs and outcomes guide programs and strategic investments, and that all learning, information and insight is maintained and used to inform future projects.  
This Evaluation Associate is a 12 month contract role.
Some of the highlights of the Evaluation Associate role Include:

  • Develop and disseminate questionnaires, evaluation frameworks, guides, outcome measures and data collection instruments for education programs and activities.
  • Provide ongoing monitoring & coordination of evaluation data for the Clinical Practice Guideline dissemination and implementation (CPG D&I) for healthcare providers and people with diabetes.
  • Provide documentation and manuals to support the implementation of program evaluation.
  • Working with director or managers, conduct developmental, formative, process and summative program evaluation for nationally-developed HCP education programs, projects and activities.
  • Coordinate the knowledge management and transfer arising from program evaluation of nationally-administered HCP education and programs, ensuring management and volunteers have access to findings.
  • Conduct literature reviews for strategic projects that align with CPG D&I in the Research and Education team.
  • Coordinate the development, implementation, analysis and reporting of evaluation studies associated with strategic projects and initiatives.
  • Analyze findings of education needs assessments and evaluations.
  • As requested and directed, provide subject matter expertise on evaluation frameworks, program logic models, common indicators, outcome measures and data collection instruments for Research and Education teams.
  • Track results from research initiatives (i.e. publications, presentations) and assist in determining impact.
  • Maintain effective and interactive relationships with stakeholders (both internal and external).
  • Provide routine analysis and reporting to management and other key stakeholders.
  • Conduct other duties as assigned.

About You:

The selected candidate for this Evaluation Associate role will meet the following minimum requirements:

  • Master’s degree in Health Science, Health Administration, Communications or Statistics
  • Minimum 4 to 8 years of experience in an academic and/or other research-based setting involving generating outcomes-based findings, analyses and reports
  • Working knowledge of diabetes and/or relatable experience in the healthcare sector.
  • Demonstrated competency in the development and implementation of qualitative and quantitative program evaluation
  • Ability to analyze and interpret data
  • Advanced writing and oral skills
  • Ability to work well with, and accept direction from a number of stakeholders within the organization
  • Demonstrate strong leadership, interpersonal and organizational skills
  • Ability to take initiative, work independently, and be creative and flexible.
  • Advanced working experience in Microsoft Office, Excel, PowerPoint and Microsoft Outlook
  • Must be able to travel (provincially and nationally) as well as work evenings and weekends, on occasion
  • Fluency in written and verbal French is an asset

What Diabetes Canada Can Offer You

  • An organization that is making a meaningful impact in the world and a rewarding career for you – see our Employee Value Proposition
  • GoodLife corporate membership discount
  • Opportunity to be involved in Diabetes Canada events that help your communities

What You Need To Know

  • Must be legally eligible to work in Canada at the National Office location in Toronto and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role.
  • At Diabetes Canada, we encourage applications from all qualified individuals, and value a diverse workforce that reflects the communities we serve.
  • Diabetes Canada is committed to accommodating people with disabilities as part of our hiring process.  If you have special requirements please advise Human Resources during the recruitment process.
  • We thank all interested applicants; however, only those selected for an interview will be contacted.
  • No agencies or phone calls please; apply online at​, email applications will not be considered.