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Program Coordinator, Urban Health Team, Sherbourne Health Centre

Toronto, Ontario
Deadline June 21, 2017

Internal/External  Posting

Job Title: Program Coordinator, Urban Health Team (UHT) Job ID #: UHT 17-0601
Department: Urban Health Team
Reports To: Director, Urban Health Team & Nursing Practice Lead Affiliation/Union: UFCW, Local 175
Salary Range: CS4 - $58,315.01 - $72,353.81 per annum Status: Permanent, Full Time
Hours: 37.5 hours per week

Who we are:

Sherbourne is a leading provider of quality health care and transformative support to people who face social, economic and other systemic barriers.  Our mission is to advance the equity and quality of care and services and to improve health for underserved communities.  This is done through primary health and chronic disease services; health promotion and education; outreach and social supports; and mental health services.

Sherbourne provides innovative health care and social services to the diverse urban population of southeast Toronto.  While our doors are open to everyone, we focus on people who are homeless or under-housed; LGBTQ, and newcomers to Canada. We are funded by the Ministry of Health and Long- Term Care, Toronto Central LHIN, Ministry of Child and Youth Services, City of Toronto and many generous companies, groups and individuals.


The Program Coordinator, UHT is responsible for the coordination of the Health Bus and WINK (Women in Need Klinik) programs.

Duties include: Facilitating arrangement of services, collecting and reporting data, promoting the programs, development/maintenance of policy and procedures, and scheduling staff. They will  facilitate needs assessments, planning, and evaluations of the programs. They will initiate, develop, and maintain relationships with partner agencies. This position also involves the coordination of the  delivery of harm reduction programming.



  • Bachelors level Education in Health and/or Social Services and at least 3 years program coordination experience in a health care or social services setting or an equivalent blend.
  • Registration with a regulated professional body (e.g. OCSWSSW, CNO) is an asset.


  • Proven ability to establish and foster strong and effective partnerships with key stakeholders in the Greater Toronto Area.
  • Experience with collecting data, understanding of metrics and their impacts to program services.
  • Demonstrated experience with evaluation including use of methods and tools.

Skills and Abilities:

  • Demonstrated understanding on the impacts of the social determinants of health.
  • Ability to work effectively with other team members and work independently.
  • Excellent written and verbal communication skills and experience developing and delivering presentation.
  • Working knowledge of social support systems for marginalized communities.
  • Strong interpersonal skills and ability to interact effectively with stakeholders at all levels.
  • Ability to work within an anti-oppression framework; understands and appreciates the diversity of our client and staff population and community.
  • Engages in ethical conduct, follows established policies and procedures, using sound judgement.
  • Effective time management skills with an ability to appropriately prioritize tasks.
  • Strong analytical and problem resolution skills.
  • Flexibility and adaptability to meet the operational needs of the Programs at Sherbourne and partner agencies.
  • Ability to handle a diverse, complex, and ever changing workload in a fast paced setting while meeting the needs of multiple people.
  • Proficient knowledge and skill in computer applications (MS Office, Lotus Notes, Accuro EMR).
  • Commitment to a healthy and safe workplace for self and others by taking all reasonable precautions and working in compliance with SHC related policies, health and safety legislation and best practices.

Conditions of Employment:

  • Valid Ontario Driver’s license required.
  • Understands and maintain compliance with the Occupational Health and Safety Act (OHSA), Personal Health Information Protection Act (PHIPA), Accessibility for Ontarians with Disabilities Act (AODA), the Ontario Human Rights Code and other relevant legislation.

Working Conditions:

  • Standard work week is 37.5 hours and generally from Monday to Friday, working onsite and offsite at various community settings. However, work may be required on evenings and weekends.
  • We offer competitive compensation and benefits, including participation in the Healthcare of Ontario Pension Plan (HOOPP) and professional development.

As an employer, Sherbourne is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

Application: Please forward a cover letter and resume quoting Job ID # UHT 17-0601 to by 5:00 pm, June 21, 2017.

We thank all applicants for their interest but only those selected for further consideration will be contacted.