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Director, LGBTQ Health, Sherbourne Health Centre

Toronto, Ontario
No deadline noted

It is an exciting time to join Sherbourne and lead a dynamic and growing team. This is an opportunity for a community member or an ally to step up, make a difference and become a leader in LGBTQ Health programs and services.

Sherbourne provides innovative health care and social services to the diverse urban population of southeast Toronto. While our doors are open to everyone, we focus on people who are homeless or under-housed; LGBTQ, and newcomers to Canada. We are funded by the Ministry of Health and Long-Term Care, Toronto Central LHIN, Ministry of Child and Youth Services, City of Toronto and many generous companies, groups and individuals. We are seeking a passionate and driven individual to lead our LGBTQ clinical and community programs as Director, LGBTQ Health.

Reporting to the CEO, the Director leads an interdisciplinary clinical team and community programs team whose focus is serving the LGBTQ population. Working closely with the Senior Management Team, staff and community partners, the incumbent will ensure that LGBTQ clinical services and community programs are closely integrated and collaborate with the other programs across Sherbourne Health Centre. The Director will collaborate with Rainbow Health Ontario to ensure current and emerging best practices in LGBTQ health are applied in clinical care at Sherbourne, and in the execution of research/knowledge translation initiatives lead by RHO. The Director will actively promote continuous quality and safety improvement, risk management and staff and client engagement to ensure LGBTQ programs and services meet agency standards and protocols and are aligned with the strategic and operating plans.

Job Functions or Duties

Oversee day to day management of the overall LGBTQ health program. This includes the recruitment, support, development evaluation and performance management of staff in accordance with collective agreement/service agreements, and managing operating budgets in line with operating plans and funder expectations.

Program Development/Community Engagement: Enhance programs and services, with active engagement of staff, community members and key stakeholders, as demand and resources for primary healthcare and community services evolve; prepare funder business plan submissions and work with the funder liaisons to gain approval. The Director will collaborate with the Manager of LGBTQ Community Programs to ensure a synergy between the clinical services and community programs, and will develop strong relationships and partnerships both in the community and the healthcare system; participate in, and when appropriate, lead community development initiatives that build capacity for better health outcomes for our communities.

As a member of the senior management team, contribute to development and implementation of strategic/operating plans; provide clinical leadership to professional practice groups/committees; work with other clinical leaders to develop, implement and promote policies, procedures and processes for continuous improvement of safe and high quality services; provide reports and policy recommendations to the Board of Directors and participate in meetings as required

The ideal candidate will demonstrate a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with Sherbourne Health Centres related policies, health and safety legislation and best practices.

Required Qualifications

The ideal candidate will be a Registered Health Professional, with education in Health Administration, Public Health, or an applied health discipline and 5+ years directly managing clinical operations, ideally in a primary care setting, likely a FHT, CHC or other direct service organization, as well as program/community development experience, or equivalent blend. They will have experience developing and evaluating primary healthcare services and programming, and a strong interest in improving health access. They have excellent interpersonal, verbal and written communication skills, the ability to develop strategies and translate them into operating plans, initiatives and budgets, and demonstrated experience in community engagement. They are comfortable working with all stakeholders, including clients, government officials and Boards of Directors and will have a solid understanding of the impact of the determinants of health on marginalized communities and individuals, particularly health issues faced by the LGBTQ community.

We offer competitive compensation and benefits, including participation in the Healthcare of Ontario Pension Plan (HOOPP), and generous professional development.

As an employer, Sherbourne is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

Application: Please forward a cover letter and resume quoting Job ID#LGB 16-0601 via E-mail:

We thank all applicants for their interest but only those selected for further consideration will be contacted. No phone calls please.