Back to top

Knowledge Broker, Seniors Health Research Transfer Network Knowledge Exchange

Ottawa, Ontario
Deadline April 10, 2012

General Information

Position title: Knowledge Broker
Reports to: SHRTN Operations Manager
Network: Seniors Health Research Transfer Network (SHRTN) Knowledge Exchange ( part of the SHRTN Collaborative

Term: contract position for fiscal year with strong possibility of renewal (April – end of March)
Position: full-time (7.5 hours / day)

Location: East end Ottawa (Bruyère Research Institute) preferred but will consider applications from across Ontario

Position Purpose

The Knowledge Broker works as a facilitator to support the needs of SHRTN members (caregivers, researchers and policy makers). The Knowledge Broker works within a team of SHRTN Knowledge Brokers and collaborates with the SHRTN Secretariat, Community of Practice (CoP) / Community of Interest (CoI) leaders, the SHRTN Information and Library service team and SHRTN members to implement initiatives and activities that support the needs of the network and its members.

Key Activities


  • Provide a range of support to each assigned CoP/COI/LIT including assistance with: applications to become or renew status as a CoP/COI; annual goal setting; use of communication technology; leadership and succession planning; membership recruitment; knowledge transfer; development/delivery of knowledge dissemination events and tools; developing partnerships with other CoPs/COIs/LITs; identifying research and resource needs; and evaluation planning.
  • Train or support members in use of available web-based tools used in the network such as video conferencing (OTN), Web based events (Adobe Acrobat Connect), Google Apps, etc.), and other collaboration tools such as web conferencing, webinar, e-conferencing and other collaborative communications software.
  • Liaise with SHRTN Information Specialists to scan or find sources for new research and resources that meet the needs of CoP members.

Knowledge Transfer

  • Develop knowledge transfer and exchange strategies that identify/develop:
  • Target audiences: change champions, opinion leaders, clinicians, service provider organizations, the research community, regulatory bodies, policy makers and professional associations representing care of seniors in the long-term care setting and in the community.
  • Key messages from research evidence relevant to the audience.
  • Materials/tools/mechanisms that support the strategy.
  • Plan and facilitate meetings and other events – using different formats and technologies, including face-to-face, teleconference calls, video-conferencing and e-meetings.
  • Locate, distill, adapt and implement Knowledge Translation and Exchange activities to identify and foster adoption of new research, tools and resources that meet the needs of assigned communities.

Goal Setting

  • Work with each of the assigned communities to assist them in development of annual goals with particular emphasis on those which further researcher/ research user interaction.
  • Work with other Knowledge Brokers to consider annual initiatives of each CoP/COI and LIT, identify priorities and develop strategies to achieve the agreed upon goals.
  • Develop an annual work plan which reflects the goals and priorities of knowledge brokering relative to each of the supported communities.

Networking, Communications and Marketing

  • Create opportunities to network with other members and potential new members.
  • Identify, create, and maintain communication channels within and among assigned communities as well as with the wider seniors’ health community and other network partners.
  • Promote SHRTN-KE, CoPs/COIs/LITs and knowledge transfer among stakeholders (paid and unpaid caregivers, researchers, policy makers, educators, students, and various health and consumer advocacy organizations) throughout Ontario.


  • Work with SHRTN evaluators, CoP leaders and the SHRTN secretariat to establish and implement evaluation plans.
  • Identify/develop evaluation strategies and methods for communities to apply to their own knowledge transfer activities.


Education & Experience

  • Minimum of Baccalaureate degree in a relevant field required; Master’s degree desirable.
  • Knowledge of current health care or related research and knowledge translation concepts acquired through either a post- secondary program and/or 5 or more years of relevant experience.
  • Knowledge and understanding of evidence-informed practice and decision-making.
  • Experience working with healthcare practitioners, researchers/academics, government officials, administrators and patient/consumer groups.
  • Demonstrated ability to develop effective working relationships with others to achieve shared goals.
  • Experience with: organizing and chairing meetings; providing secretariat support to committees and planning learning events such as workshops and conferences.
  • Proficiency (written and spoken) in both official languages is desirable..

Demonstrated Competencies

  • Data collection and analysis.
  • Problem-definition and problem-solving.
  • Group process/problem-solving; facilitation; participatory decision-making processes.
  • Electronic technology and related software (word processing, email, spreadsheets, databases).
  • Collaboration software (webinar platforms, html email services, Google docs, calendars, survey services).
  • Oral and written communication including effective writing for websites, newsletters, promotional materials and other publications.
  • Graphic design and effective presentation of information in a variety of contexts (web, print, tools) and differing audiences
  • Working with website editing software to manage web content amendments
  • Practice in knowledge exchange (e.g., communications, education/training, toolkit development, marketing, stakeholder engagement) with multi-disciplinary groups.

Work Environment

  • You enjoy working in creative, flexible environments where initiative, good ideas and authentic collaboration through teamwork are valued.
  • You are interested in learning and practicing both online and in-person knowledge exchange facilitation in cooperation with a team of skilled knowledge brokers.
  • You demonstrate high quality standards and a commitment to continuous improvement in your work.
  • You bring excellence to internal or external community members through excellent interpersonal skills, aimed primarily at focusing efforts on discovering and meeting their needs for information and advice.
  • You operate in keeping with an understanding of the healthcare sector, market dynamics and priorities, and the SHRTN's role in regional and provincial systems of innovation.

Salary Range

  • Salary will depend on qualifications and experience, with a salary range of approximately $58,500 to $68,500.

Suitability for the position will be assessed at six months.

Application and Information Request

Interested candidates must submit a cover letter and cv to Briana Seguin by April 10, 2012
Briana Seguin, Administrative Assistant, SHRTN Secretariat, Tel:  613.562.6262 ext 1654   Email: