Back to top

Senior Clinical Manager, SickKids

Toronto, Ontario
Deadline January 29, 2018

Job ID:  8726
Location:  Toronto, Ontario
FTE:  1.00
Hours of Work: 37.50
Dept/Program Name: 6A Inpatient
Date Posted: 2018-01-19
Deadline to Apply: 2018-01-29
Target Openings: 1

About SickKids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world.  As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education.  Our reputation would not have been built – nor could it be maintained – without the skills, knowledge and experience of the extraordinary people who come to work here every day.  SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.
Position Description

We are currently looking for a Senior Clinical Manager to join the Multi Organ Transplant and Medical Specialties Program (Inpatient unit and ambulatory clinic) to manage complex clinical operations and provide leadership to a multi-disciplinary team.  Unit 6A/B is responsible for the inpatient care of solid organ transplant and medical specialty patients (Endocrine, GI, Liver, Nephrology, Rheumatology, Intestinal failure). The clinical team is dedicated to helping patients and families maintain and/or improve their quality of life as they learn to live with complex, chronic, multi-system illnesses as well as advancing therapeutic technology and treatments. As the Clinical Manager, you will act as a role model and coach to the clinical team through structured and supportive communication, professional development, and assistance with the achievement of the Units and hospitals strategic goals

In this role, you will have the opportunity to take a long-range view of operations and patient service delivery and act as a leader in implementing continuous process improvement.  You will be responsible for collaborating in the development of the portfolio’s annual operating plan, identifying trends, issues and risk and work toward the achievement of hospital and unit metrics.

Here’s What You’ll Get To Do

  • Works collaboratively with other Clinical Managers and Senior Managers in the development and implementation of strategies to impact patient flow across the organization.
  • In collaboration with the Director, provides support to ensure that a comprehensive, integrated Quality Management program is in place with clear performance indicators.
  • Provides leadership in continually improving care delivery and other processes. 
  • Ensures that care complies with statutory regulations and accreditation guidelines.
  • In collaboration with the Director, creates systems for patient flow and patient services to ensure access targets of hospital scorecard are met or exceeded and quality targets for care are met or exceeded.

Here’s What You’ll Need

  • Baccalaureate degree in a health-related field.
  • Masters degree in a health-related or business-related field (or evidence of working towards) strongly preferred.
  • 7 – 10 years of health care experience in a related field.  As a healthcare professional (e.g. nursing or any of the professional service disciplines) registration with the appropriate College is required.
  • 1 or more years of leadership experience.
  • Demonstrated experience managing, coaching and developing others.
  • Demonstrates strong data analytical skills and tool utilization.
  • Knowledge of budgeting processes and ability to analyze fiscal and patient care data.
  • Awareness of program planning, standards development and program evaluation.
  • A strong business acumen; general understanding of business principles and how they apply to the unit’s operational needs.
  • Collaborates and engages constructively with others.
  • Demonstrates critical thinking and problem solving skills.
  • Strong interpersonal and leadership skills.
  • Advocates, motivates and influences others in order to gain their support and commitment.
  • Able to understand and respond appropriately to the concerns of others.
  • Demonstrates resilience in a range of complex and demanding situations.
  • Commitment to inter professional practice and life-long learning.
  • Ability to organize and prioritize own work and that of others.

Employment Type: Permanent, Full-time, 37.5 hours per week

Our Commitment to Diversity

SickKids is strongly committed to diversity within its community and welcomes applications from visible minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups and others who may contribute to diversity within our organization.

SickKids is also committed to providing services in both official languages and our preference is to hire employees who are fluent in both English and French whenever possible.
Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital’s receipt of all necessary documentation.

How to Apply

Apply online at

Tip: Combine your cover letter and resume into ONE document as you cannot upload multiple documents as part of your application.

If you are still experiencing technical difficulties please email [email protected] to send us a short description of the issues you are experiencing. Please note that we will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.