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Clinical & Allied Health Site Manager, Parkdale Queen West Community Health Centre

Toronto, Ontario
Deadline September 15, 2017

Parkdale Queen West Community Health Centre is seeking a Clinical & Allied Health Site Manager – Parkdale Site.

Parkdale Queen West Community Health Centre (PQWCHC) is a fully accredited, publicly-funded health service provider that delivers primary health care, counselling and health promotion programs and services.  Working within a social determinants of health framework, we also engage in community development and advocacy activities aimed at improving the health of marginalized communities that traditionally encounter barriers to high quality health care services,

We are currently seeking a Clinical & Allied Health Site Manager who is responsible for the day-to-day management and operations of the programs and services related to primary care at the site.  The manager works as a member of the primary care team and is directly responsible for supervising the clinical staff and allied health professionals.

We invite applications from candidates with the following credentials, knowledge, skills and experience:

Key Responsibilities:

  • Manages the day-to-day operations and activities of primary health care staff located at the Parkdale Main Site.
  • Recruits and manages performance of clinical providers and allied health providers within the primary care team, including nurses, nurse practitioners, physicians, case manager, counselors, chiropodists, Diabetes education nurse educator dietitians and physiotherapists.
  • Provides leadership, support and assistance in difficult situations requiring de-escalation intervention or in emergency situation and ensures a safe environment for clients and staff.
  • Coordinates the orientation, development and training of clinical and allied health providers.
  • Leads inter-professional case work, planning and service delivery for the site.
  • Works to support internal and external system change options to increase access for vulnerable and marginalized populations.
  • Works with the Director to lead program/operational planning, policy development, monitoring and evaluation, including data collections.
  • Supervises the Primary Care Administrative Coordinator and is responsible for the management for overall administrative functions within the primary care team.
  • Responsible for the technical and administrative support and system structures to ensure efficient operations, ensuring staff have what is needed to provide optimal services.
  • Leads as appropriate or provide input, support and direction for service delivery that is coordinated with other providers internally and/or externally.
  • Participates in initiatives to foster development or improved access to services, to promote appropriate service models, and to influence public and government policy as requested by the Director.
  • Participates as a member of PQWCHC’s management team and supports the work of the management team contributing to all planning activities.
  • As appropriate, supports, participates in and/or oversees research activities led by PQWCHC or in collaboration with external partners.

Qualifications:

  • Three years management and staff supervision experience within a community setting, Clinical staff supervision is an asset.
  • Master’s level degree from a recognized university or a combination of an undergraduate degree with relevant management experience.  Clinical background is an asset.
  • Strong knowledge of issues affecting communities facing access barriers to health care in an urban environment.
  • Incorporates and strengthens interdisciplinary teamwork and a collaborative approach to the work.
  • Excellent organizational, interpersonal, communications, both verbal and written, with individuals and groups, and supervisory skills.
  • Demonstrated knowledge of the social determinants of health, harm reduction approaches and working with diverse and marginalized communities, particularly individuals who are homeless, low-income, living with mental health issues, substance use, are immigrants and refugees and from the LGBTQ community.
  • Strong knowledge, proficiency and utilization of electronic medical record systems; knowledge and experience with Nightingale on Demand (NOD) an asset.
  • Proficiency in the use of MS office
  • Energetic, flexible person, able to handle many areas at once, good critical thinking competencies.
  • Strong analytical and decision making skills.
  • Strong knowledge, proficiency and utilization of electronic medical record systems; knowledge and experience with Nightingale on Demand (NOD) an asset.
  • Communicates clearly, listens accurately, is open to feedback, handles conflict appropriately, and displays sensitivity to others.
  • Ability to work flexible hours

For more information about Parkdale Community Health Centre, including our mission, vision and values statements, please visit our website at www.pchc.on.ca

Salary Range:  $67,343 - $81,136

Please send resume and cover letter by 5:00pm September 15, 2017 to:

The Hiring Committee – Clinical & Allied Health Site Manager
Parkdale Community Health Centre
1229 Queen Street West
Toronto, Ontario   M6K 1L2
Fax: 416 537-5133                                     

Application can also be sent via email to recruitment@pchc.on.ca.  Please send a single file in MS Word or PDF format only, quoting “Clinical & Allied Health Site Manager” in the subject line.

PQWCHC is committed to reflecting the diversity of the communities it serves and we encourage applicants who reflect Toronto’s ethnic and cultural diversity. We welcome and encourage applications from all qualified candidates.

Accommodation will be provided on request.

We thank all applicants for their interest, but only those selected for an interview will be contacted.